Clean Planet is delighted to welcome new commercial cleaning franchise business owners to one of our fastest-growing regions, Auckland North Shore. While owning a Commercial cleaning franchise business with Clean Planet, we ensure that our franchise owners are fully equipped to manage their business and provide top-notch cleaning services.
Our National Franchise Manager, Abhi Lal, conducted the recent training session, with Abhi’s expertise and dedication to excellence setting the tone for the session. We had Angelin Jotika and Johnathan Malong, along with their team, attending the session.
Comprehensive Training for New Franchisees
In the comprehensive training sessions, Clean Planet covers various critical aspects essential for running a successful franchise business, from managing a franchise business to understanding the cleaning equipment and techniques. The sessions also provide guidance on administration practices, customer service, accounts management, sales, and more. This helps them to efficiently run their daily business operations.
Further, the sessions also offer hands-on experience with Clean Planet’s Sensitive Choice and BioGro certified products, enabling franchisees and their teams to deliver excellent results while maintaining peak workflow efficiency.
Franchisees Takeaway from the Training Session
1. Business Management: Setting up a franchise business requires careful attention to critical elements before starting. This foundational work is crucial for a smooth launch and includes completing necessary paperwork, such as registering your company and signing the Franchise Agreement. It’s also important to secure independent legal and financial advice to ensure the business is set on solid ground. Clean Planet will assist and provide guidance to ensure these steps are completed seamlessly
Our team of sales and marketing experts work hand in hand with franchisees, helping them grow their businesses alongside their respective Master Regional Franchise Manager. Moreover, we take care of handling all customer invoicing to ensure smooth processing of payments. Additionally, we ensure that payments are processed prior to customers settling their bills. At Clean Planet, we also provide our franchisees with all the cleaning equipment, products, uniforms, and identification materials needed to uphold our sustainable business reputation.
2. Customer Management: Approaching every customer with respect and professionalism is essential to maintaining a successful business. At Clean Planet, we train our franchise owners to prioritize building long-term customer relationships. This involves understanding the customers’ needs and exceeding their expectations to create “Customers for life”. We ensure our franchisees demonstrate professionalism through knowledge of your products, services, and the eco-friendly practices that differentiate Clean Planet from others.
3. Delivering Commercial Cleaning Service: Commercial cleaning is a highly specialized task, in many cases performed five days a week and tailored to the specific needs of each client. Factors such as foot traffic, room usage, surface types, and budget all influence the cleaning requirements. Traditionally, commercial cleaning occurs after hours. Despite the general familiarity with cleaning, it’s essential to understand that professional commercial cleaning differs significantly from household cleaning.
Our use of eco-friendly, sustainable cleaning products sets our services apart from conventional cleaners who may use harmful chemicals. It is essential for Clean Planet franchisees and their staff to strictly adhere to the company’s cleaning guidelines and exclusively use Clean Planet-approved products. These products are specifically designed to meet our high standards of safety and effectiveness, ensuring that we maintain the quality of service promised to our clients. The training allows our franchise to learn proper product usage to deliver exceptional cleaning results, upholding our commitment to eco-friendly practices.
Feedback from New Business Owners
The feedback from our new commercial cleaning franchise business owners has been overwhelmingly positive.
Jotika, a 31-year-old entrepreneur originally from Fiji, is a registered nurse starting her part-time commercial cleaning franchise business with Clean Planet. She comments, “I am joining Clean Plant as a business owner with a vision to grow our family revenue. This initial training felt like a stepping stone to our future endeavours. It was a good informative training session on Franchise Business Management and Clean Planet’s hands-on processes for delivering cleaning service to customers”.
The other new business owner we welcomed to Clean Planet’s North Shore region was Johnathan Malong. Hailing from the Philippines, he has been living in NZ for a decade, working as a Machine Operator. Jonathan comments that he was recommended to join Clean Planet by friends and family who were already part of Clean Planet as Franchise owners. His thoughts on the training session were: “As a new business owner, I was keen to understand Franchise Management and operations further. Abhi’s training session truly helped and motivated us to gain supportive insights to manage and grow our Commercial Cleaning franchise business in North Shore”.
Looking Ahead
With the training complete, these new franchise business owners are ready to wear their entrepreneurial capes and step into their path of success with Clean Planet. We are confident that their dedication and the skills and knowledge they have gained will result in outstanding service delivery and customer satisfaction as excellent business owners.
At Clean Planet, we constantly strive to expand our reach and improve our services. We look forward to supporting our franchisees as they embark on this exciting journey and contribute to Clean Planet’s ongoing success.
For more information about Clean Planet’s services and franchise opportunities, visit our websites or contact us directly at 0800 274 355.
